St. John's Ministries horizontal logo

Front Desk

Front Desk

Front Desk volunteers provide a warm and welcoming presence to guests and community members at the Micah Center and Wellspring. By managing guest sign-ins, answering phone calls, and assisting with various inquiries, volunteers play a key role in ensuring smooth operations and enhancing the guest experience.

  • Greet guests and assist with sign-in process.
  • Answer the phone and direct callers to appropriate staff and resources.
  • Assist guests with questions and provide general information.
  • Schedule appointments for guests with their Case Manager.
  • Sort and distribute mail to guests.
  • Support the Office Manager with other duties as needed to enhance service delivery.

  • Excellent communication and interpersonal skills.
  • Ability to work well in a fast-paced environment.
  • Manage multiple tasks simultaneously.
  • Comfort in handling sensitive information and maintaining confidentiality.

  • Cold-Weather Season (Nov. 1 – Apr. 30): Monday-Friday, shifts between 9:00am-4:00pm
  • Warm-Weather Season (May 1 – Oct. 31): Monday – Friday. shifts between 9:00am-3:00pm

  • Enhances Guest Experience: Creates a positive and supportive environment for guests as they navigate services.
  • Strengthens Community Relations: Greets community members with a friendly presence and represents St. John’s Ministries in a positive and professional manner.
  • Increases Organizational Capacity: Allows the Office Manager to focus on essential tasks, enhancing service delivery for all.
  • Advances the Mission: Supports our goal of honoring the dignity of every guest and helping create lasting change by ensuring efficient operations and warm, welcoming interactions.
Mary on the phone

Subscribe to Our Email List

StJohnsGreenBay
Men's Shelter

411 St. John Street
Green Bay, WI 54301

Get Directions

Women's Shelter

700 E. Walnut Street
Green Bay, WI 54301

Get Directions

Micah Center

612 Stuart Street
Green Bay, WI 54301

Get Directions

Wellspring

700 E. Walnut Street
Green Bay, WI 54301

Get Directions


© 2026 By St. John's Ministries. All rights reserved.